Dr. Mark Keroack doesn’t feel like a Healthcare Hero. But he’ll gratefully accept the honor on behalf of everyone who does deserve the award. In his estimation, that’s a lot of people. “Whenever some new challenge comes up, it’s been our tradition to step up and play a leadership role in Western Mass.,” said the president and CEO of Baystate Health. “I wish I could convert my award into an ‘unsung heroes award.’ So many things happened behind the scenes to enable us to step up.”

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