Despite the unprecedented challenge of COVID-19, the town of Ludlow keeps building and improving. As coronavirus rates continue to rise across Massachusetts, Manuel Silva, chairman of the Ludlow Board of Selectmen, said officials in town are closely monitoring the number of cases there. A long-time selectman who served an earlier term as chairman, Silva said the pandemic has brought more challenges than a typical year. Like most places, Ludlow Town Hall is closed to the general public except by appointment. Silva said some town functions, such as the town clerk and tax collector’s offices, are conducting limited public business from the rear of the building, where they can offer service through a window. “It almost looks like an ice-cream stand,” he said with a laugh.