In a coronavirus world, how will malls be able to operate? Massachusetts retailers look to reopen May 25 with curbside delivery

As the coronavirus pandemic ramped up earlier this year, Springfield’s Eastfield Mall was left with empty halls, an “ugly” decrease in revenue and a “skeleton crew” of workers, according to property manager David Thompson. When management found out in March that brick-and-mortar retailers and other businesses deemed non-essential would be forced to close due to the public health crisis, they announced the shopping center’s staff would be reduced.

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