Hospitality is Massachusetts’ 3rd largest industry: Outlook 2020 Viewpoint Mary Kay Wydra

As I considered the topic of “Jobs and Education in the 21st Century” and its relevance to tourism, my thoughts quickly turned to the Greater Springfield Convention and Visitors Bureau Board of Directors. Today, this group is a veritable who’s who of business leaders in Western Massachusetts, yet, interestingly, many of them began their careers in entry-level jobs in the hospitality industry.

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