Coronavirus: Small businesses find innovative ways to serve customers

People may not be going into coffee shops, but they are still drinking coffee every day, and the owners of Monsoon Roastery in Springfield are ensuring their customers still have access to their favorite blends. “We have switched over to online ordering and delivery. Right now I’m making between 10 to 30 deliveries a day,” said Tim Monson, who owns the business on Albany Street in Springfield with his wife Andrea Monson. “We started our business on home delivery, but we were only doing four to five deliveries a day and everything else was retail at the store.”

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