Big Y invests up to $10 million in across-the-board raises for retail workers (Viewpoint)

Make no mistake, running a supermarket (or dozens of them) is a “people business.” That is one of the key lessons that Charles L. D’Amour can remember his late father, Gerald E. D’Amour, imparting to him over the years as he rose through the ranks to become president and CEO of the family-owned Big Y Foods.   Big Y, in business for 86 years, is all about people, from its hundreds of thousands of customers to its almost 11,000 employees. Close to a third of the workforce has more than 10 years of service, and more than half – 7,409 people – have worked for Big Y for more than five years. 

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