Tourism and Hospitality Sector Ramps Up for Uncertain Summer
As he talked with BusinessWest about his industry and his family’s hotel group, Kishore Parmar kept glancing back and forth between the lobby of the Hampton Inn in Hadley and the parking lot outside. He did so with a look that blended something approaching disbelief — still, after roughly three months of the same view — with resignation. “This lobby is essentially empty, and this is not how it is,” he explained. “If this were a normal day in June, you’d see families, you’d see business people in and out, there would be staff going up and down the hallways. We would be sold out for tonight, or very close to it.”