East Longmeadow Crafting a Plan for Progress

Denise Menard has witnessed plenty of growth in East Longmeadow’s Town Hall since becoming the community’s first town manager two years ago, from the creation of a seven-member Town Council to the creation of a Human Resources department, a new director of Finance and director of Planning and Community Development, and the establishment of a Board of Health overseen by a full-time director. But she says the most important change in the city offices may be the ease with which new businesses to town can navigate the permitting process.

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